We ship to almost any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped outside of Australia.

We offer free shipping on all Australian orders over $100, excluding surfboards. The shipping cost will be displayed in your cart during checkout, together with the value of any discount that is applied to your order. Please note that discount codes cannot be applied on any surfboard purchase.

Orders are dispatched within 2-3 business days and shipping times are estimated at between 1-10 business days depending on your location. All duty & taxes charged by the destination country are at the customers expense.

We will happily refund or exchange full priced items. Please email us at info@keelsurfsupply.com with any return request. If you are returning an item for a refund, please be aware that you will be refunded for the price of the item only. Return shipping charges are at the customers expense unless item is faulty.

We will not assume responsibility for misdirected, lost or damaged return shipments. 

- Refunds must be made within 14 days. 
- Items must not be worn, altered, damaged or washed.
- Items must have tags attached to be returnable.

If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 14 business days from the day you receive the goods for a full refund or exchange.